We want to ensure that you are completely satisfied with your purchase. We understand that sometimes returns are necessary, and we are here to assist you every step of the way. Please take a moment to review our returns policy below:

Fashion Products

• Returns for fashion products are accepted within 14 days from the date of arrival.
• The item must be in its original condition, unworn, and with all tags attached.
• Please note that any item that shows signs of wear or damage will not be eligible for a return.
• Refunds will be issued in the original form of payment.
• Return shipping costs are the responsibility of the customer.

Art Products

• For art products, we assess each return on a case-by-case basis.
• If you wish to return an art piece, please notify us within 14 days of receiving the item.
• We may request additional information or photos to evaluate the condition of the artwork.
• Once the return is approved, we will provide you with instructions on how to proceed.
• Refunds for art products will be issued in the original form of payment.
• Return shipping costs for art products are the responsibility of the customer.

If you have any questions or concerns regarding our returns policy, please don't hesitate to contact us. We are here to assist you and ensure that you have a positive shopping experience with House of Aya.